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Mercy Health Services

Our story

Mercy Health Services has been serving the south side of Milwaukee and the surrounding area since 1984. We are nestled in the Burnham Heights neighborhood, conveniently located near several large hospitals. We’re a small facility but provide a variety of life enrichment activities, physical therapy, occupational therapy, speech therapy, communal dining, housekeeping, and laundry. Our team offers exceptional care and ensures the health and safety of our residents.

How We're Rated

Facility Awards

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Deficiency Free

As evaluated by the Centers for Medicare and Medicaid Services

Our Services

  • NP and/or physician rounding at least two days per week
  • In-house lab testing capabilities
  • In-house x-rays
  • Behavioral Health Services*
  • Occupational therapy
  • Physical therapy
  • Respiratory therapy
  • Speech therapy
  • Weight monitoring**
  • Glucose monitoring**
  • Nebulizer treatments**
  • Incentive spirometry**
  • Wound care, wound vac
  • Wound certified nurse, wound physician
  • Isolation for infection control
  • On-site dialysis den
  • Automatic defibrillator
  • Full pharmacy services
  • Dental
  • Comprehensive dining
  • Life enrichment programs
  • Discharge planning
  • Telehealth services
  • Audiology
  • Podiatry
  • Dental services
  • Vision services
  • Partnership with Medrina Services, Select Rehab and Davita Dialysis Center

*some in house services may be telehealth services
**services must be supported by physician orders 

What people say

Testimonials

“I was at Mercy a short time and was very impressed by the wonderful care and good meals. Mercy is a place of comfort, assistance and caring staff.”

- Jerome, Resident

“I love working at Mercy because I love working with the residents. I like seeing them happy and smiling. I love helping our residents with some of their favorite activities such as playing bingo, painting, playing trivia, celebrating holidays together, and helping them overcome new challenges.”

- Margaret, Life Enrichment Assistant

"I have been a Mercy for a long time. I get along with the staff and residents and have made a lot of friends. I enjoy doing the activities."

- Micheal, Resident

Start making a difference today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact Recruitment@nshorehc.com for further assistance.

YVM TRANSPARENT
Caring Connections

We are committed to customer and employee satisfaction.

Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Request information

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Contact us

Address

2727 W Mitchell St. Milwaukee, WI 53215

Fax

(414) 383-3866

Referral Fax

(833) 254-2628