Florence Health Services

Florence-01-01

Our Story

At Florence Health Services we strive to deliver the highest quality of care to our residents. Our center boasts a secure environment with the comforts of home. With dedicated caregivers who have been serving our residents for many years, we are a family. Our dedicated center van can conveniently transport you to appointments when needed. We also offer private Medicare suites and translation services.

We have been serving Florence and surrounding communities since 1970. Located in the heart of Florence, known for our snowmobile trails, ATV trails, and Pine Mountain ski hill, we are proud to be active members of the community.

We recently were awarded a 2020 Silver – Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. This award recognizes our commitment to the pursuit of quality and our focus on developing systems and protocols that meet our residents’ needs and provide consistent quality care.

Schedule a tour with us to experience why Florence Health Services is The Right Choice for you.

How We're Rated

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Facility Rating by CMS
2021 Resident Survey - Overall Quality of Nursing Care

0%

Services

  • In house Lab testing capabilities
  • In house X-rays
  • Venous Doppler
  • Swallow Studies
  • Cardiology in house consultations*
  • Pulmonary in house consultations*
  • Licensed Social Worker
  • Occupational Therapy
  • Physical Therapy
  • Speech Therapy
  • Daily Weights**
  • Glucose monitoring**
  • Nebulizer Treatments**
  • Incentive spirometry**
  • Wound Care
  • Wound Certified Nurse
  • IV Fluids (initiation and maintenance)
  • IV Antibiotics
  • IV Meds
  • PICC Management
  • Total Parenteral Nutrition (TPN)
  • Isolation for infection control
  • Tracheostomy Management
  • Dialysis/Transportation
  • Lymphedema Certified Therapist
  • ACLS capability
  • Automatic Defibrillator
  • Full Pharmacy Services
  • Emergency Kit
  • Comprehensive Dining
  • Activity Services
  • Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey.

  • Aetna
  • Anthem
  • Arise Health Plan
  • Childrens Community Health Plan
  • Cigna of Wisconsin
  • Common Ground Health Care
  • Community Care, Inc.
  • Corvel Corporation
  • Exceedent
  • Group Health of Eau Claire
  • Health Partners Inc / Robin Health
  • Health Payment Systems
  • Health Tradition
  • Humana
  • iCare
  • Managed Health Services
  • Molina WI
  • Network Health Plan
  • Security Health Plan
  • The Alliance
  • Trilogy
  • United Healthcare
  • WEA Trust
  • WPS
  • VA Community Care Network

Our center may be able to accept additional insurance providers. Call (414) 248-2541 to speak with a member of our team to confirm your coverage.

Testimonials

"I received excellent care. I would recommend the center to others."

"My experience here at Florence Health Services is and was a wonderful one. The staff took great care of me and for me, they were loving, caring, and most respectful. The facility is well cared for, very clean. The physical therapy is wonderful and most helpful and thorough. All of the staff is very friendly and kind. So I would love to recommend this facility to any and everyone that might need the services now or in the future. I’d give the place a five star rating. And I would like to say thank you to Florence Health Services for getting me back on my feet and helping me heal back to health."

- Brian Edwards

"Thank you for taking such wonderful care of my mom. She loved her time at Florence Health Services."

- Sheree Brynick

YVM TRANSPARENT
Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact Recruitment@nshorehc.com for further assistance.

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. We are proud to have an average tenure of over seven years Our dedicated team of professionals has an average tenure of seven years. We put our people first hosting many special celebrations and an Employee of the Month program. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. Click Find Your Career to view our job openings at this center or others in the North Shore Healthcare family.

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Contact Information

5778 Chapin St. Florence, WI 54121

Fax

(715) 528-4988

Referral Fax

currently unavailable