In pursuit of quality improvement and enhancing the care provided to our residents, 29 North Shore Healthcare skilled-nursing facilities submitted applications for consideration to the AHCA/NCAL Quality Awards Program. Among the 29 applicants, one is seeking recognition for a Gold Quality Award, one for Silver Quality Award, and the balance for Bronze. Executive Directors from these centers began the process when they were confirmed by AHCA/NCAL of their eligibility to apply for the Awards. In early December they came together for a workshop that assisted them in completing the complex written application. After a month long process of writing and reviewing applications, they are all in and North Shore awaits the announcement of the Quality Award recipients in late Spring 2019.
The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term and post-acute care services to journey towards performance excellence. Member centers may apply for three progressive levels of awards: Bronze—Commitment to Quality, Silver—Achievement in Quality, or Gold—Excellence in Quality. Each level has its own distinct rigors and requirements for quality and performance excellence. Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning.